JCR always welcomes experienced and fresh graduates to join the team. JCR’s equal opportunities have encouraged many elites from different specialized areas to fulfil their career development within the company. Under the training and selection recruitment process, JCR selects employees who are committed and creative in this dynamic business environment.

JCR brings unparalleled expertise in the customer experience industry with excellent knowledge of research methodologies, quality management principles, and solution-oriented best practices. This provides clients with the best program available for their specific business needs.

• Project expertise developed through years of experience with leading companies across most customer-facing industry areas, such as automotive dealership, luxury brand boutiques, and bank transaction windows etc.
• A team of highly educated project managers come from the world’s top-class universities with majors in marketing, business leadership, and project management. They are the backbone of the company, dedicated to uncovering the most feasible insights from your program results.
• A function-based organizational structure which enables cross-board communication and cooperation for project optimisation.
• A multilateral business background which supports international networking projects.
• A wide spread partnership with firms in many major business areas of China, including Shanghai, Guangzhou, Chengdu, Tianjin, Hong Kong, Macau etc.
• A dedicated call centre for inbound/outbound sales and marketing consulting services.